Google Suspends Ticketing Vulture Viagogo - Noise11.com
John Farnham One Electric Day Sunday 26 November 2017. Photo by Ros O'Gorman

John Farnham One Electric Day Sunday 26 November 2017. Photo by Ros O'Gorman

Google Suspends Ticketing Vulture Viagogo

by Paul Cashmere on July 18, 2019

in News,Noise Pro

Google has finally put a stop to ticket scalpers Viagogo after thousands of complaints, government pressure and mounting legal action.

Viagogo has been using the Google platform to prioritize search for its questionable ticket selling platform over legitimate tickets sellers such as Ticketmaster, Ticketket, MoshTix, Trybooking and Eventbrite.

In a statement Google said, “When people use our platform for help in purchasing tickets, we want to make sure that they have an experience they can trust.
This is why we have strict policies and take necessary action when we find an advertiser in breach.”

Google also apologized for taking so long to reaction to consumer anger over Viagogo. “We regret that such time and public money is being spent on bringing the platforms, principally Viagogo, into line with consumer law that they should have complied with from the outset,” they announced.

In April 2019 the Australian Federal Court found the Swiss ticketing seller of misleading consumers and ripping off consumers with exorbitant fees.

In a statement ACCC Chairman Rod Sims said, “We urge consumers to only buy tickets from authorised sellers, or they risk their tickets being dishonoured at the gates or doors”.

However, while juggernaut Google was fuelling consumers confusion by placing Viagogo advertisements at the top of its search results, people continued to fall for what looked like a legitimate transaction.

Promoter Duane McDonald of Regional Touring, the company behind the Red Hot Summer and One Electric Day festivals, has been a vocal critic of the company. “The secondary ticketing business is doing so much damage to the industry and consumer confidence,” Duane tells Noise11.com. “Laws need to be passed that make selling at a profit illegal. It is the only way to stop it”.

As of this morning (18 July 2019) Ticketmaster correctly topped search for John Farnham, Red Hot Summer and One Electric Day.

A quick checked by Noise11 showed that Ticketek came up first in search for Elton John tickets, Ticketmaster was top of search for Fleetwood Mac tickets but questionable reseller Stubhub was top of U2 Tickets search. Take caution when buying online and only buy from the authorised seller.

You’ll discover music news first following Noise11 on Twitter

Comment on the news of the day, join Noise11 on Facebook

Noise11.com

Listen to the Noise11 Music News channel now at iHeartRadio

Comments

comments

Related Posts

The Great Gig In The Sky
Mick Pealing, Nikki Nicholas to transform Memo Music Hall into The Great Gig In The Sky

Mick Peaking of Stars, Nikki Nicholls formerly of the Farnham band, Hugh Wilson from Lenny Kravitz band backed by musical director Joseph Calderazzo of the Jenny Morris band and featuring Dave Leslie of Baby Animals on guitar, will perform the music of Pink Floyd for The Great Gig In The Sky show this Friday night at Memo Music Hall in St Kilda.

12 hours ago
Paul Slade Smith as Willy Wonka in Charlie and the Chocolate Factory
Charlie and the Chocolate Factory gives Melbourne a Fantasy Escape Plan #REVIEW

Charlie and the Chocolate Factory is wonderful evening out offering a total fantasy escape.

13 hours ago
Tones and I
Australian Charts: Tones & I ‘Dance Monkey’ is no 1 single for third week

It's a third week atop the ARIA Singles Chart tree for local singer Tones and I with her track "Dance Monkey".

19 hours ago
Taylor Swift, Etihad, Frontier Touring, Ros O'Gorman, Photo
Keith Urban Tweets Up His Admiration for Taylor Swift

Keith Urban has tweeted out his respect for Taylor Swift.

23 hours ago
Youth Group, music news, noise11.com
Youth Group reform for first shows and album in 10 years

Youth Group will release ‘Australian Halloween’, their first album in 10 years, in October.

4 days ago
Olivia Newton-John - Photo By Ros O'Gorman
Olivia Newton-John shares update on her health

Olivia Newton-John has shared a health update with fans amid her ongoing cancer battle.

4 days ago
Jackson Browne Running On Empty
New Music Releases 16 August 2019

Major new titles coming this week from: Friendly Fires, Killswitch Engage, A$AP Ferg, Lillie Mae, Bad Omens, Catherine Britt (EP), Off with Their Heads, ILLENIUM, Air Land Sea, King Gizzard & the Lizard Wizard, Iggy Azalea (phys), Sleater Kinney, Ride and the new Tarantino soundtrack ‘Once Upon a Time in Hollywood’.

4 days ago