SXSW Cancels Days Before Event And Will Keep Your Money -
SXSW 2020

SXSW 2020

SXSW Cancels Days Before Event And Will Keep Your Money

by Paul Cashmere on March 11, 2020

in News,Noise Pro

The SXSW conference and festival in Austin, Texas is not offering refunds to the thousands of delegates who were attending the event.

The City of Austin cancelled SXSW last Friday, just days out from the festival getting underway. SXSW has a strict no-refund policy, as published on their website.

It reads:

SXSW does not issue refunds under any circumstances. Any and all payments made to SXSW are not refundable for any reason, including, without limitation, failure to use Credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases. SXSW will not issue refunds for Credentials that have been revoked.

This week SXSW laid off one third of its 175 of its staff. Co-founder Roland Swenson told The Statesman in Austin, “We are planning for the future and this was a necessary, but heartbreaking, step.”

42 Australian acts were effected by the cancellation. The majority of the Australian acts now face out of pocket expenses for American visas, airfares, accommodation and on-ground living expenses, which could total $30,000+ per act.

Sounds Australia has released a statement from Australian acts affected by the cancellation.

SXSW is allowing 2020 delegates to defer registration to 2021, 2022 or 2023. However, in the case of international acts, especially Australian acts from so far away, the loses from 2020 most likely means they will never have the opportunity again.

Noise11 on Instagram

You’ll discover music news first following Noise11 on Twitter

Comment on the news of the day, join Noise11 on Facebook



Related Posts

Willie Nelson
SXSW Reveals Full List of Showcasing Artists

SXSW has announced another crop of showcasing artists as it also rounds up the list of keynotes.

March 9, 2021
Baker Boy
Baker Boy Lines Up For A SXSW Showcase – The SXSW New Additions

SXSW will be a completely different event for 2021 with the showcases all online and the events occurring at venues all over the world.

February 24, 2021
SXSW 2020
Class Action Over Non-SXSW Cancellation Refunds Escalates

SXSW is facing increased pressure to refund delegates who registered for the 2020 music conference and festival which could potentially bankrupt the organization.

May 1, 2020
SXSW 2020

The SXSW music conference and festival has been cancelled because of the Coronavirus.

March 7, 2020
SXSW 2020
SXSW Issues Coronavirus Statement Ahead Of 2020 Conference

SXSW says its 2020 music conference and festival will go ahead but has issued a statement regarding Coronavirus (COVID19).

March 4, 2020
SXSW 2020
SXSW Adds Another 108 Acts

SXSW has added 108 more showcase acts for the 2020 music conference in Austin, Texas.

February 14, 2020
SXSW 2020
105 More Acts Added To SXSW

SXSW has added a further 105 acts to the 2020 music festival.

January 31, 2020