Splendour In The Grass Sales Hacked But Not Compromised - Noise11.com
Lily Allen - Image By Ros O'Gorman

Lily Allen - Image By Ros O'Gorman

Splendour In The Grass Sales Hacked But Not Compromised

by Paul Cashmere on May 2, 2014

in Live,News,Noise Pro

Splendour In The Grass sales were plagued by technical issues believed to have started by a hacker when sales opened on Friday morning.

Ticket buyers were charged excess fees, some over $1000, for tickets to the event by Splendour organisers now confirm that all transactions have been correct and that no personal information has been compromised.

A statement from Splendour organisers reads, “In response to speculation regarding unauthorised / illegal access of personal information during this morning’s Splendour In The Grass on sale, we can confirm that no credit card information has been compromised during the technical issues experienced this morning. Anyone that is concerned they have been charged the incorrect amounts should contact moshtix at ticketsupport.moshtix.com.au”

In an earlier statement co-producers Jessica Ducrou and Paul Piticco said, “During today’s Splendour in The Grass on-sale, due to technical issues some customers were erroneously offered reduced priced tickets and charged incorrect credit card fees. All of these affected orders will be cancelled today, and customers contacted to allow them to purchase at the correct prices. This was an isolated technical issue that did not affect other ticket buyers and tickets are continuing to sell fast for the festival (they are now sold out). Anyone that is concerned they have been charged the incorrect amounts should contact moshtix at ticketsupport.moshtix.com.au” 
 
“We would like to thank everyone for their patience this morning and to reiterate that if they are at all concerned about their ticketing purchase, to please contact ticketsupport.moshtix.com.au today so that they can sort out any issues.”

Splendour In The Grass will take place in Byron Bay on July 25, 26 and 27 with headline act Outkast and featuring Lily Allen, Two Door Cinema Club and Interpol.

Related Posts

Lily Allen at Noise11.com music news
Lily Allen Says Sobriety Saved Her Life

Lily Allen doesn't know if she'd be alive today if she hadn't gotten sober.

April 7, 2023
Lily Allen - image by Ros O'Gorman
Lily Allen Reveals ADHD Diagnosis

Lily Allen was diagnosed with attention deficit hyperactivity disorder (ADHD) after she moved to the United States.

April 3, 2023
Lily Allen - Image By Ros O'Gorman
Lily Allen Responds to ‘Nepo Babies’ Slam

Lily Allen has responded to criticism of "nepo babies" following the publication of New York magazine's cover feature.

December 21, 2022
Lily Allen - Image By Ros O'Gorman
Lily Allen and Olivia Rodrigo Deliver Message To Supreme Court During Glastonbury

Olivia Rodrigo and Lily Allen dedicated a duet to the U.S. Supreme Court at Glastonbury Festival on Saturday.

June 27, 2022
Lily Allen
Lily Allen Once Had Liposuction Where?

Lily Allen once lied to a lover and told him she'd had a hip replacement operation because she was too embarrassed to come clean about having liposuction.

April 7, 2021
Lily Allen
Lily Allen is Working Out How To Pay Fans To Promote Her Music

Lily Allen is gearing up to release new music on Friday - and has offered to pay fans to ensure it's a success.

October 4, 2019
Lily Allen
Lily Allen says her label didn’t support her following sexual allegations

Lily Allen has accused her record label bosses of "failing to act" on her claims she was sexually assaulted by a prominent figure in the music industry.

September 15, 2019