Google Suspends Ticketing Vulture Viagogo - Noise11.com
John Farnham One Electric Day Sunday 26 November 2017. Photo by Ros O'Gorman

John Farnham One Electric Day Photo by Ros O'Gorman

Google Suspends Ticketing Vulture Viagogo

by Paul Cashmere on July 18, 2019

in News,Noise Pro

Google has finally put a stop to ticket scalpers Viagogo after thousands of complaints, government pressure and mounting legal action.

Viagogo has been using the Google platform to prioritize search for its questionable ticket selling platform over legitimate tickets sellers such as Ticketmaster, Ticketket, MoshTix, Trybooking and Eventbrite.

In a statement Google said, “When people use our platform for help in purchasing tickets, we want to make sure that they have an experience they can trust.
This is why we have strict policies and take necessary action when we find an advertiser in breach.”

Google also apologized for taking so long to reaction to consumer anger over Viagogo. “We regret that such time and public money is being spent on bringing the platforms, principally Viagogo, into line with consumer law that they should have complied with from the outset,” they announced.

In April 2019 the Australian Federal Court found the Swiss ticketing seller of misleading consumers and ripping off consumers with exorbitant fees.

In a statement ACCC Chairman Rod Sims said, “We urge consumers to only buy tickets from authorised sellers, or they risk their tickets being dishonoured at the gates or doors”.

However, while juggernaut Google was fuelling consumers confusion by placing Viagogo advertisements at the top of its search results, people continued to fall for what looked like a legitimate transaction.

Promoter Duane McDonald of Regional Touring, the company behind the Red Hot Summer and One Electric Day festivals, has been a vocal critic of the company. “The secondary ticketing business is doing so much damage to the industry and consumer confidence,” Duane tells Noise11.com. “Laws need to be passed that make selling at a profit illegal. It is the only way to stop it”.

As of this morning (18 July 2019) Ticketmaster correctly topped search for John Farnham, Red Hot Summer and One Electric Day.

A quick checked by Noise11 showed that Ticketek came up first in search for Elton John tickets, Ticketmaster was top of search for Fleetwood Mac tickets but questionable reseller Stubhub was top of U2 Tickets search. Take caution when buying online and only buy from the authorised seller.

You’ll discover music news first following Noise11 on Twitter

Comment on the news of the day, join Noise11 on Facebook

Noise11.com

Listen to the Noise11 Music News channel now at iHeartRadio

Comments

comments

Related Posts

The Soul Movers
The Soul Movers Have Some Shows To Do

Lizzie Mack and The Wiggles OG Murray Cook will gather up The Soul Movers for a run into the ACT and the NSW south coast next week.

7 hours ago
Richard Clapton at Bakehouse photo by Ros O'Gorman
Richard Clapton Music Is Love Tour Postponed

Richard Clapton’s Music Is Love tour is another Covid restriction casualty.

7 hours ago
Tom Gleeson
Tom Gleeson Uses ‘LOL’ In A Tweet, Oh And His Perth Show Is Cancelled

Comedian Tom Gleeson has outed himself as a dinosaur by using the obsolete ‘LOL’ in a tweet. Oh yeah and his Perth show has been cancelled.

8 hours ago
Torch Fest Sydney
Announcement: Torch Festival Sydney Postponed Due To Covid Restrictions

The Torch Festival in Sydney is another Covid casualty following the new Sydney Covid outbreak.

9 hours ago
Tame Impala credit Matt Sav
Tame Impala Has Some New Project Called AionWell or Rushiam or Something

Tame Impala’s Kevin Parker has wrapped the branding for his next tour into something he is presenting as some kind of biochemical industry, product or project called Rushiam or AionWell or … whatever. Its somewhat confusing right now.

14 hours ago
Grinspoon
Spring Loaded Festival Adds Melbourne and Brisbane Dates

Alt-Music festival Spring Loaded has new dates for Brisbane and Melbourne.

16 hours ago
Felicity Urquhart and Josh Cunningham
Felicity Urquhart and Josh Cunningham To Tour The Song Club

Felicity Urquhart and Josh Cunningham will take ‘The Song Club’ on the road between July and November.

1 day ago